Underwriting Team Leader
We’re looking for a passionate Underwriting Team Leader to manage our Underwriting and Payouts teams — someone who can inspire, mentor, and drive excellence while acting as the department SME.
As an Underwriting Team Leader, you’ll play a crucial role in ensuring the quality, consistency, and regulatory compliance of our underwriting decisions. You’ll lead a team of Underwriters and Payout Agents, supporting them through coaching, training, structured development, and day-to-day guidance.
What You'll Be Doing
✅ Assess complex HP credit applications within delegated authority.
✅ Provide recommendations or escalate higher-risk cases when necessary.
✅ Ensure decision quality aligns with policies, affordability requirements, and FCA regulations.
✅ Team Management & Development.
✅ Lead, mentor, and support Underwriters and Payout Agents.
✅ Deliver structured training, onboarding, and ongoing coaching.
✅ Conduct regular 1:1s and performance reviews.
✅ Assist with recruitment and succession planning.
About You 🌟
We’re looking for someone who brings expertise, confidence, and a passion for developing others.
You'll likely have:
💭 Minimum 2 years of underwriting experience in financial services.
🚗 Motor Finance experience preferred.
⏰ Previous line management or strong mentoring experience.
👏 A desire to take on a bigger challenge or step into leadership.
💜 Approachable, supportive leadership style.
✅ Strong commercial awareness and confident decision-making.
Why This Role?
🔄 Collaborate with Compliance, Risk, and Data teams.
🫡 Represent Underwriting in cross-functional projects and working groups.
🔎 Identify opportunities to refine underwriting and payout processes.
💪 Take on responsibility in a team leader role.
🎁 What We Offer In Return
Free daily breakfast, snacks and quick lunches
25 days holiday plus bank holidays
Pension scheme
Quarterly team takeouts
Employee awards schemes
Long service and life event bonuses
Access to our Health & Finance Support Service (EAP)
Supportive and inclusive culture
🌟 About Marsh Finance
We’re a well-established and growing company in the car finance sector with a reputation for doing things the right way. Our people live and breathe our values, from customer focus to collaboration, innovation, integrity, empowerment and inspiring leadership. If you share those values and want to work somewhere where people matter, we’d love to hear from you.
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